We do our best to make the ordering and delivery process as smooth and simple as possible.
If you have any questions or run into anything, our customer service team is always here for you. Feel free to reach out anytime!
Delivery
Average delivery time
We aim to achieve the perfect balance between price and quality for our products.
That's why we ship directly from our supplier.
This allows us to significantly save on transport, storage, packaging, and shipping costs, meaning we can invest more into our climate projects and operate in a more sustainable way.
Orders are processed within 24 hours, and the estimated delivery time is between 2 and 6 business days.
Shipping costs
We offer free shipping on all orders over £55!
For orders under £55, we charge the lowest possible shipping rates to keep it fair and affordable for you.
Track & Trace
You can track your order anytime through our Track & Trace page.
Stay updated every step of the way and know exactly when your products will arrive at your doorstep.
Questions about order
Do you have questions about your order?
We recommend checking our FAQ page first, you might find your answer there!
Still need help?
Click here to contact us directly: Get in touch with us