FAQ

Frequently Asked Questions

What products does Beau offer?

Beau offers glow and selfcare essentials. From skincare tools and facial rollers to exfoliation gloves, all crafted to reveal your natural beauty.

How long does it take to receive my order?

We typically deliver within 2–6 business days. In rare cases, delivery might take a little longer due to external factors, but we always keep you updated.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking code to easily follow your parcel.

We also have a handy Track & Trace page on our site to keep you updated at all times.

Can I return a product if I'm not satisfied?

Of course! You have 30 days after receiving your order to return it.

Products must be unused and in original condition. Return costs are at your own expense. Read our return policy

What should I do if I receive a damaged product?

We're here for you. If you receive a damaged item, please email us at support@besonno.com within 48 hours after received.

We’ll fix it together!

Which payment methods do you accept?

We accept Visa, Mastercard, PayPal, and many more trusted options.

Pick what works best for you!

Is my payment safe?

Absolutely. Your payment is processed through the highest security standards and encryption technologies.

Safe and smooth, just like it should be.

How does Besonno (Beau) contribute to the climate?

With every order, we donate a part to climate projects like reforestation, ocean cleanups, and supporting local communities.

Together, we make the world a little greener.

How can I reach Besonno?

You can always contact us at support@besonno.com.

We’re ready to chat, help, and make your experience even better.. 24/7!